Ban appeals should be getting responded to more quickly now.
As you correctly stated, ban appeals can not be made for bans that do not exceed a duration of 24 hours. However if you would like Backsea’s conduct and use of staff power to be investigated by management, a staff report is the place to make it. If management determines that the actions taken against your account were excessive or without warrant, you will have your note removed. If you choose to proceed with a staff report, I advise you first read the staff report guidelines: Staff Reports
This appeal is denied for the aforementioned reasons.